Help, feedback and refunds

Send feedback from the app

Open Feedback in Settings, choose what it is (something does not work, an idea or a question) and describe it. Add your email if you want an answer. On a computer the feedback window takes a screenshot of what you see, which you can crop, draw and type on, and hide private details with Blur or Black. It can also open from anywhere with a key (default Ctrl + Shift + P). On Android there is a Feedback card in the app, where you add files from your phone.

Only what you see there is sent, plus the app version and operating system if you leave that box ticked. Your voice and your dictations are never sent. If the report cannot be sent right now, SayFeather keeps it and tries again at the next start.

Email

You can also write to [email protected]. Mention your licence number if it is about your licence.

Refunds

When you buy, you ask for the licence key to be delivered at once and understand that you lose your 14-day right of withdrawal once it is delivered. For anything else, such as a purchase that went wrong, write to [email protected]. A refunded licence stops working, and its encrypted sync copy is deleted.