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Documentation / Devices

The recovery code

The recovery code is the key to your synced data. You need it to add a computer and to get your data back if you lose all your devices.

Keep it safe

SayFeather shows the code once, when you turn sync on. Write it down or save it in your password manager. If you lose all your devices and this code, your synced data is gone: nobody can read the copy on our server, us included. A file from Export is a free backup.

You can show the code again under Sync in Settings with Show recovery code. On a computer it asks you to confirm first, and it disappears after two minutes. On Android it sits behind your screen lock. Copy code puts it on the clipboard and clears it again after a minute.

A device is lost or stolen

Whatever was already on that device stays on it. On another device choose Reset sync key. It makes a new key and a new code, deletes the old copy on the server and stops the lost device from getting new changes. Then add your other devices again with the new code.

A device says its key no longer fits

That happens after sync was turned off, or the key was reset, on another device. Turn sync off on that device, or join again with the current code. Nothing on that device is changed in the meantime.

Stuck? Email [email protected].